What conditions must my item meet to be eligible for a return?

Your item must be unused, in the same condition that you received it, in the original packaging, and have the receipt or proof of purchase.

How will I be notified about my refund?

We will notify you once we receive your item and after inspecting it, we will inform you of the refund status.

What should I do if I have questions about returning my item?

Please contact us if you have any questions on how to return your item.

Return Policy

Q: Are shipping costs refundable?

Shipping costs are non-refundable.

Thanks for shopping from us. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your Paypal account.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

If you have any questions on how to return your item to us, please contact us.

Production and dispatch

We ship with UPS, USPS, FedEx, and DHL.

Please allow an estimated 4–12 business days for production before dispatch. Complex custom orders may require additional time. Production time is separate from carrier transit and is not a guaranteed delivery date.

Once production is complete, we dispatch your order via UPS, USPS, FedEx, or DHL. Transit time varies by destination and may be affected by carrier or customs delays.

Tracking information is provided after dispatch. Carrier updates may not appear immediately.